Current Students

Course Information
Resources
Student Services
Student Life
Calendars

Activity Prioritization

Contact   Hours   Priority   Tiers  

  • Urgent
  • Priority 1: campus-wide or critical service area loss, including classroom activity, example: Network down, Jenzabar, Exchange services, Blackboard
  • Critical
  • Priority 2: most end-user requests, example: file and print services pertaining to a single user or department, general inquiries, software/hardware problems
  • Medium
  • Priority 3: low-impact end-user requests, example: unscheduled training, restores from tape backup-unless critical, deployment of new pc’s and printers

REAL STUDENTS. REAL SUCCESS.
Search
Contacts
Would you like to ...
Register online..
     Check your grades..
           Get your schedule?
Then..         campus web logo Login to Campus Web
Tips for Success
Related Links